About PennDesign ITS

Support Mission

Note that while PennDesign endeavors to provide a secure environment for student computers, the University of Pennsylvania and PennDesign assume no responsibility against theft or damage for equipment left in studios. Lock-down kits are available from the Computer Connection for approximately $30. We strongly encourage students to purchase and install these lock-down kits as soon as possible after returnong to campus. Students who wish to have such insurance should seek personal policies or check for coverage under existing polices. Students are recommend to take collective responsibility for being sure that all studio doors are closed and locked at all times and for excluding people who are not working in the studio. If for any reason students encounter a problem, they should refer such a problem to a PennDesign faculty or staff member or should contact the University Police at 511.

Staff Members

Meyerson

Cathy DiBonaventura: IT Project Leader.
Administrative Issues, Computing Policies. 215-898-3160
cathy@design.upenn.edu

Richard Haverkamp: Systems & Security Administrator.
Server Issues, Secondary Administrative Contact. 215-573-9425
haverkar@design.upenn.edu

Alex Jarymovych: IT Support Specialist.
PC & Mac support. Printing & plotting issues. 215-573-0188
ajarymov@design.upenn.edu

Marc Manley: IT Support Specialist.
PC & Mac support. Student worker liaison. PennDesign ITS Web site issues. 215-898-7085
manleymp@design.upenn.edu

Addams

Rob Marcolina: IT Support Specialist.
Mac & Digital Video, Undergraduate Fine Arts. 215-898-3005
marcolin@design.upenn.edu

Nate Cosgrove: IT Support Specialist.
PC & Mac Lab support. 215-746-0015
enat@design.upenn.edu

Student Workers

PennDesign provides extended first-level support during the academic year by utilizing Work-Study students in the labs. Student workers answer questions about software and hardware and escalate problems to the PennDesign full-time staff when required.

• Work Study Schedule - Meyerson Hall
• Work Study Schedule - Addams Hall
• Work Study Guide [pdf]

PennDesign computing is always looking for work-study eligible students to act as lab assistants. If you have some experience with computers and are interested in working in a relaxed but challenging environment, please contact the IT Project Leader, Cathy DiBonaventura via e-mail: cathy@design.upenn.edu.