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Configuring Email clients to work with Penn Live

For Email access only, Penn supports Thunderbird 2.x (Windows and Mac) and Mail 2.1.x (Mac OS 10.4.x) and Mail 3.5 (Mac OS 10.5.x) are supported. If you prefer to use another client, you may be able to use the settings provided in the Thunderbird or Mail configuration, and enter them in your preferred client.

Set Up Mozilla Thunderbird 2.x for Your E-Mail Account

Penn strongly suggests using IMAP4 connectivity for the added features. There are separate versions of Thunderbird for Windows and Mac operating systems. These instructions apply to both Windows and Mac.
  1. Open Mozilla Thunderbird. The Account Wizard will run the first time that you open Thunderbird. If the Internet Connection Wizard does not run when you first open Thunderbird, do the following:
    1. On the Tools menu, click Account Settings.
    2. On the Account Settings page, click Add Account.
      3. In the Account Wizard, on the New Account page, select Email account, then click Next.
  2. On the Identity page, in the Your Name box, enter the name that you want to appear in the "From" field of your outgoing messages and then, in the Email Address box, enter your e-mail address.
  3. On the Server Information page, select IMAP in the “type of incoming server” field Note - The University suggests using IMAP4 for all Email clients, because it supports more features. In the Incoming Server field, enter outlook.com
    In the Outgoing Server field, enter pod51000.outlook.com click Next
  4. On the User Names page, enter your full e-mail address (e.g. username@design.upenn.edu) in the Incoming User Name and Outgoing User Name boxes, and then click Next.
  5. On the User Names page, enter your full e-mail address (e.g. username@design.upenn.edu) in the Incoming User Name and Outgoing User Name boxes, and then click Next.
  6. On the Account Name page, enter the name you want to use to refer to this e-mail account, and then click Next.
  7. On the Congratulations page, review your configurations, and then click Finish or Done to exit the wizard.
    NOTE: After you complete this step, a reminder may tell you that you need to setup your connection to use SSL or TLS. You’ll do this in the following steps.
    Alert
  8. Set up Thunderbird to use SSL or TLS, do the following:
    1. On the Tools menu, click Account Settings.
    2. In the navigation pane of Account Settings, select Outgoing Server (SMTP). On the Outgoing Server (SMTP) Settings page, select the SMTP server, and then click Edit.
    3. Under Security and Authentication, under Use secure connection, make sure that TLS, if available is selected, and then click OK.
    4. In the navigation pane of Account Settings, under your e-mail account configuration, select Server Settings.
    5. On the Server Settings page, under Security Settings, select SSL, and then click OK.
  9. NOTE: The first time you send and receive e-mail, you will be prompted to enter your password. You may opt to check the box to save your password if you desire.

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Set Up Mail for Mac OS X for Your E-Mail Account

Penn strongly suggests using IMAP4 connectivity for the added features. These steps apply to Mail 3.3 – 3.5 for Mac OS X.
  1. Open Mozilla Thunderbird. The Account Wizard will run the first time that you open Thunderbird. If the Internet Connection Wizard does not run when you first open Thunderbird, do the following:
    1. If you've never set up any e-mail accounts using Mail, the Welcome to Mail page appears. Go to step 2.
    2. If you've already created e-mail accounts using Mail, on the Mail menu, click Preferences. On the Accounts tab, click the plus sign (+) at the bottom of the navigation pane to open the Add Account window.
  2. On the Welcome to Mail or Add Account window:
    1. In the Full Name box, enter the name you want to display to people you send e-mail to.
    2. In the Email Address box, enter your Penn Live e-mail address.
    3. In the Password box, enter the password for your Penn Live account, and then click Continue.
  3. In the Incoming Mail Server window, enter the following:
    1. Next to Account Type, select IMAP.
    2. In the Description box, enter Penn Live
    3. In the Incoming Mail Server box, enter outlook.com
    4. In the User Name box, enter your Penn Live email address (e.g. ben@design.upenn.edu).
    5. In the Password box, enter your Penn Live password.
    6. Click Continue. Mail will test your connection to the incoming server using default settings.
  4. In the Outgoing Mail Server window, do the following:
    1. In the Description box, enter Outlook Live
    2. In the Outgoing Mail Server box, enter pod51005.outlook.com
    3. Make sure the Use only this server check box is selected.
    4. Select the Use Authentication check box.
      5. Note: Your user name and the password you entered for the incoming server will appear in the User Name and Password text boxes. These values are the same for the outgoing server.
    5. Click Continue. Mail will test your connection to the outgoing mail server
  5. In the Account Summary box, clear the Take Account online check box, and then click Create.

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