Announcement Date
Friday, October 14, 2022 - 4:30
PennKey Self-Service Password Reset (SSPR)
Dear Weitzman Community,
On November 15, 2022, the University’s current PennKey password reset process will be replaced with a new application called “PennKey Self-Service Password Reset” (SSPR). SSPR is a modern, secure, easy-to-use app for resetting your own PennKey password if forgotten – using only your pre-registered personal (non-Penn) email address and cell phone number. To take advantage of SSPR when it becomes available on November 15, PennKey users are encouraged to enroll now at:
https://accounts.pennkey.upenn.edu/pwm/private/updateprofile
Please see below for step-by-step instructions that you will see when enrolling for this process.
Beginning October 18, an intercept screen will appear at PennKey login asking users to enroll in SSPR with a link to enroll. This screen will only appear to unenrolled users and only once a day, the first time a user attempts PennKey authentication. PennKey login will proceed in 20 seconds or users can click a link to continue immediately. After users enroll in SSPR, they will no longer receive this prompt.
Additional Help and Resources
- SSPR Enrollment Instructions
- Users should contact their IT Support Staff or PennKey Support for assistance
- PennKey Self-Service Password Reset project details
- Penn’s Identity & Access Management Program website
If you have any questions regarding this enrollment process, please email ithelp@design.upenn.edu.
Weitzman IT Services