IT Services

Information for Incoming Students

Dear Incoming Students,

Welcome to PennDesign! Once you have created your Pennkey username, your PennO365 email will be automatically created for you within 1 business day. Once created, you will be sent instructions on how to set your password and access the account. If you have not received a confirmation email within 1 business day, please send an e-mail to ithelp@design.upenn.edu with your name and PennKey username.

Information for Current Students

As a current PennDesign student, you will be using Penn's O365 email.

Access your PennDesign Email at https://outlook.com/upenn.edu

Change your e-mail password at https://office365.password.isc.upenn.edu   Log in using username@upenn.edu

*Note: you will still send/receive as PennKey@design.upenn.edu

Your PennO365 account includes 1 TB of data storage on OneDrive for Business, Microsoft’s cloud data storage and collaboration solution.

For more information about One Drive https://www.isc.upenn.edu/how-to/penno365-office-365-proplus#Office-Online-and-OneDrive

PennO365 email account FAQ & Tips

Log in to Outlook on the Web (OWA):

Access your account at: https://outlook.com/upenn.edu

Your username is in the format: YourPennKey@upenn.edu

Note: This is your username for login purposes, but you will send and receive as YourPennKey@design.upenn.edu

 

Reset your password:

Reset your PennO365 email password here: https://office365.password.isc.upenn.edu/

You’ll first log in with your PennKey username and password, and then create a new email password on the next screen. The password may take up to 5 minutes to take effect.

 

Update your sender name:

To update your email display name, modify your Penn Directory entry here:

https://directory.apps.upenn.edu/

On the top righthand side, you'll see an option for "my profile”, which you can then edit – you’ll log in with your PennKey username and password. Add a new entry with your name listed as desired, and then select the radio button on the left to make it your primary listing. Note that it will still appear in the order: Lastname, Firstname.

 

Set up on a mobile device or email client (Outlook, etc):

https://support.office.com/en-us/article/Set-up-Office-apps-and-email-on-a-mobile-device-7dabb6cb-0046-40b6-81fe-767e0b1f014f

Please note that your username for setting up email on any device must be in the format PennKey@upenn.edu

 

Set up email forwarding:

https://support.office.com/en-us/article/Forward-email-from-Office-365-to-another-email-account-1ed4ee1e-74f8-4f53-a174-86b748ff6a0e

 

Export/back up contacts in OWA:

If the user is running Office 365, follow these steps to export their contacts:

  • Click the People tile in Office 365.
  • You will see a list of your contacts, including: name, email address, etc.
  • Select the contacts you want to export.
  • Select the Manage drop down tab and Export contacts.
  • Select export format> Microsoft Outlook CSV.

Once the export is complete, the CSV file can be used to import contacts into most third party applications.

 

Export/back up contacts in Outlook:

https://support.office.com/en-us/article/Export-contacts-from-Outlook-10f09abd-643c-4495-bb80-543714eca73f#ID0EAABAAA=2016,_2013

 

Back up your emails to a .pst archive:

https://support.office.com/en-us/article/Export-or-backup-email-contacts...

 

Additional features:

Your PennO365 account entitles you to download a copy of Microsoft Office while you are a student at PennDesign, as well as 1 TB of data storage on OneDrive for Business, Microsoft’s cloud data storage and collaboration solution.

Install your free copy of Microsoft Officehttps://support.office.com/en-us/article/download-and-install-Office-365-or-Office-2016-on-your-PC-or-Mac-4414eaaf-0478-48be-9c42-23adc4716658

Set up and use OneDrivehttps://support.office.com/en-US/OneDrive