As many of you already know some of our personal identity information was recently compromised during an Equifax data breach. Lisa Servon, Chair of our City and Regional Planning program, uses this unfortunate situation as a segue into a discussion about the CFPB's (Consumer Financial Protection Bureau) arbitration rule and how American's are "vulnerable to the abusive practices that have proliferated throughout the financial industry in recent years." As she states, "Unless government holds these firms accountable for wrongdoing, consumers’ right to collectively pursue justice must be preserved." You can read her article, BankThink CFPB’s arbitration rule is best defense for ‘wronged’ consumers, here.
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