Q: Why can’t I plot?
A: There are a few reasons why you may not be able to plot.
You have not completed the plotting tutorial, or plotting permissions have not been granted to your Design account.
You are trying to print from an external device such as a USB storage or web page. Save the file locally and attempt to print again.
If your file has not been formatted properly and is flattened, it could cause errors in the printer or not print at all.
you are trying to print a jpg. Jpg formats typically do not print on the plotters. You may end up with a printed error code or no print at all.
Q: Can I print on my own paper on the plotter?
A: We have one plotter in Meyerson Hall called the T1700 Manual. You are able to print on your own sheet paper here. Please check with ithelp@design.upenn.edu of you have any specific questions on what paper may or may not be allowed to use on this machine.
Q: Can I use my own media in the laser printers?
A: Only if you consult first with IT Staff, and then only if the media is laser certified; non-certified media may catch fire.
Q: The font(s) I selected in my document aren’t printing correctly! Why?!
A: In some cases, this is due to a license issue, and in others, because the font is not available on the machine. We do have a work-around that also results in significantly faster printing
Convert the document to a TIFF or PSD file at 300ppi
