PennZoom Account Recording Autodeletion

PennZoom Account Recording Autodeletion

Beginning Wednesday, January 20, 2021, recordings stored in PennZoom that are older than 120 days will be deleted from Zoom’s cloud storage. Once this rule is enacted:

• Any recordings from before September 20, 2020 will be moved to your PennZoom trash bin on January 20, 2021.
• Once a recording is in your trash bin, you have 30 days to retrieve it for personal storage.  Instructions for recovering recordings from your trash bin can be found at: https://support.zoom.us/hc/en-us/articles/216378863-Recover-a-Deleted-Cloud-Recording
• Any recording from before September 2020 that you wish to preserve should be downloaded by January 19, or within the 30-day trash bin retention period.
• Going forward, recordings will continue to be moved into your trash bin as they hit 121 days of age.
  • For example, a recording made on October 15, 2020 will be moved to trash on February 12, 2021, and deleted permanently on March 14, 2021.
• All important recordings should continue be downloaded and saved to alternative storage solutions within their 120-day retention period.

Please note that existing recordings in Panopto will NOT be affected by this change.  PennZoom classroom recordings initiated from within Canvas will continue to automatically be moved into Panopto for long-term storage

Key dates can be seen here:

Downloading and storing recordings

Information about how to download recordings is available at: https://www.isc.upenn.edu/how-to/pennzoom-cloud-recording-management

Downloaded recordings must be stored, shared and viewed using alternate platforms.  Zoom does not allow deleted or downloaded recordings to be re-uploaded to Zoom.

Some suggestions for alternative storage of recordings can be found below:

• Classroom recordings initiated directly from Zoom can be manually imported into Panopto for long-term storage.
  • Instructions for importing previously scheduled Zoom meetings into Panopto can be found here: https://infocanvas.upenn.edu/guides/zoom/zoom-for-faculty-staff-tas/
• [Placeholder for local IT team’s recommendation for alternative storage of Zoom recordings]

For more information on PennZoom’s autodelete policy, including instructions on downloading your recordings, and information about recording files, please visit https://www.isc.upenn.edu/how-to/pennzoom-cloud-recording-management.

If you have any questions please contact Weitzman IT Services via ithelp@design.upenn.edu