Remote Access

Pre-Requisites

• Users must be enrolled in Duo Push – visit the PennKey Two-Step Application to enroll in Duo Push. Detailed instructions for configuring Duo Push are available at this link.

• Users must install the proper FortiClient VPN Application – visit this link on PennBox and authenticate with your PennKey to access the installers for Windows and/or macOS. 

  • If installing from the FortiClient website, make sure you choose the FortiClient VPN only version.

Configuring the FortiClient VPN

1. If starting from a fresh install of FortiClient with no existing configurations, click Configure VPN. Otherwise, edit the configuration of your current VPN profile by clicking the menu button and then clicking Edit the selected connection from the menu that appears.
   
   
2. Whether setting up a new connection profile or editing an existing one, simply add the appropriate realm to the Remote Gateway field as seen below. All other settings should be at their defaults.
   • Students, use the following realm: https://pd-vpn.design.upenn.edu/students
   • Staff, use the following realm: https://pd-vpn.design.upenn.edu/staff
   • Faculty, use the following realm: https://pd-vpn.design.upenn.edu/faculty
3. Click Save and then going forward, use your PennKey password to authenticate to the VPN. You’ll be prompted to accept the Duo Push notification, and once accepted you should then be connected.

Jove is the faculty and staff file server.

Windows Instructions

1. If you are using campus WiFi or connecting from an off-campus location, first connect to the Weitzman VPN using the instructions above. If you are in a Weitzman building and connected to the network via ethernet, proceed to step 2.

2. In File Explorer, type \\jove.design.upenn.edu into the address bar. Hit Enter.

3. A window should appear prompting you to log in. Enter your username as design\username and use your Design password*. If you need to reset your Design password, you can do so here: https://kite.password.isc.upenn.edu/design/

4. Once you have successfully authenticated, a window will open that displays the files.

*Please note that Design accounts will be retired in Summer 2024. Updated instructions will be posted soon.

Mac Instructions

1. If you are using campus WiFi or connecting from an off-campus location, first connect to the Weitzman VPN using the instructions above. If you are in a Weitzman building and connected to the network via ethernet, proceed to step 2.

2. Open Finder. Navigate to Go > Connect to Server (or use the keyboard shortcut Command + K)

3. A window will appear prompting you to enter the server address. Type in smb:\\jove.design.upenn.edu. Click Connect.

4. When prompted to log in, make sure you choose the option for Registered User. Enter your Design username and password*. If you need to reset your Design password, you can do so here: https://kite.password.isc.upenn.edu/design/

5. Once you have successfully authenticated, a window will appear that asks you which folders you would like to mount. Choose the desired folders and click Open. The files will display in Finder.

*Please note that Design accounts will be retired in Summer 2024. Updated instructions will be posted soon.

Separate from the Weitzman VPN, the University offers a VPN that allows access to the campus network. Users can have the same network experience from a remote location as they currently do while connected to AirPennNet. For more information about the University VPN, please visit the University VPN Getting Started Guide. 

Email us at ithelp@design.upenn.edu if you have questions or need assistance getting connected!