You should receive a PennKey Set-up Code via e-mail or postal mail. If you don't receive this within a few days of submitting your enrollment form, be sure to check your spam folder! This code allows you access to many of the University of Pennsylvania’s electronic online services, including Penn In Touch, the University’s online registration system. When setting up your PennKey username, please choose carefully! Your username will also be your e-mail address. Once you select your Pennkey name, we are not able to change it.
If you have not received your PennKey Set-up Code, or are having difficulty setting up your PennKey, please go to the PennKey website https://isc.upenn.edu/pennkey or email pennkey@isc.upenn.edu for assistance. The PennKey website includes self-service information as well as contact options for live support. PennKey Live Support agents are available Monday through Friday from 8 AM to 4 PM.
