Faculty, Staff and Students!
ISC is pleased to announce that the new PennKey Self-Service Password Reset (SSPR) application is now available. SSPR is a modern, secure, easy-to-use app for resetting your own PennKey password if forgotten – using only your pre-registered personal (non-Penn) email address and cell phone number.
Before using the app, you must have previously enrolled in SSPR and registered your preferred personal contact information.
https://accounts.pennkey.upenn.edu/pwm/private/updateprofile
Once enrolled, you can use SSPR to send a code to your registered personal email to quickly reset a forgotten password at any time. After completing the reset, a notification message will be sent to both your registered personal email and cell phone (both are required to use SSPR).
https://accounts.pennkey.upenn.edu/pwm/public/forgottenpassword
Note: Those who choose not to enroll in SSPR will continue to contact ithelp@design.upenn.edu if you need to reset forgotten PennKey passwords.
