Dear Students,
We hope your summer is going well. As the start of the FY 23 academic year approaches, we wanted to remind you of some important information, so you are ready for the Fall start including last-minute hardware purchases and Adobe subscriptions! If you have any questions or concerns regarding the following information, please don’t hesitate to email ithelp@design.upenn.edu or stop by the 3rd floor IT Help Desk area during normal business hours (9-5PM Monday-Friday).
There are three main accounts that you will use during your time at Weitzman.
Two-Step Verification is a required security feature for both your PennKey and PennO365 account. If you haven’t enabled your account for two-step, please visit the Penn WebLogin Two-Step Verification portal and select "Enroll Now." Please follow the instructions on-screen carefully. If you have an Android or iOS smartphone, we strongly recommend downloading Duo Mobile (https://apps.apple.com/us/app/duo-mobile/id422663827 | https://play.google.com/store/apps/details?id=com.duosecurity.duomobile) and enrolling in Duo Push, which will allow you to authenticate regardless of cell service or Wi-Fi signal.
It is essential that you bring in a laptop that can handle the demands of your department. This will impact your productivity and workflow as you progress in your department and field of study. We have worked with Penn-preferred vendors to configure laptops at academic pricing. You can find details about configured laptops, including a link for purchase and department-specific information at our Hardware Recommendations page.
Information about applications including ***Adobe subscriptions*** can be found at our Software page.
The Weitzman IT Services team has created an onboarding process for you that we call Designify. This Canvas Course covers topics that will help you prepare your personal computer for the academic year, including a review of accounts, resources, security, and applicable software access. You will be enrolled in this Canvas Course by Friday June 3rd, and can access it with an active PennKey. Please go here for more details. If you have difficulty accessing this course, please email ithelp@design.upenn.edu and we will make sure you are granted access.
The University offers LinkedIn Learning to all Weitzman students free of charge. Tutorials range from introductory to advanced level on a range of topics, skills, and software. This is a valuable resource you will have access to while you are actively enrolled at Penn. Take advantage!
The best way to reach us is to email ithelp@design.upenn.edu. If you have questions about your email or Weitzman account, please reach out. This email is monitored by our entire staff. We are here to support you during your time at Weitzman. If you have any additional questions or concerns, please do not hesitate to ask!
Looking forward to seeing you soon!
- Weitzman Information Technology Services