Dear Students,
We hope your summer is going well! As the start of the 2024-25 academic year approaches, Weitzman IT would like to provide and remind you with some important information so that you are ready for the fall semester! If you have any questions or concerns regarding the following information, please don’t hesitate to email ithelp@design.upenn.edu or stop by the 3rd floor IT Help Desk area during normal business hours (9 AM - 5 PM, Monday-Friday).
There are two main accounts that you will use during your time at Weitzman.
Note: Beginning Summer 2024, legacy design AD accounts (previously used for computer access, file server, printing, etc.…) are no longer being used.
Two-Step Verification is a required security feature for both your PennKey and PennO365 account. If you haven’t enabled your account for two-step, please visit the Penn WebLogin Two-Step Verification portal and select "Enroll Now." Please follow the instructions on-screen carefully. If you have an Android or iOS smartphone, we strongly recommend downloading Duo Mobile (Apple | Android) and enrolling in Duo Push, which will allow you to authenticate regardless of cell service or Wi-Fi signal.
It is essential that you bring in a laptop that can handle the demands of your department. This will impact on your productivity and workflow as you progress in your department and field of study. We have worked with Penn-preferred vendors to configure laptops at academic pricing. You can find details about configured laptops, including a link for purchase and department-specific information on our Computer Recommendations page.
Information about applications including Adobe subscriptions can be found on our Software page.
Sophos: The university offers a complimentary subscription to security software which can be used on up to 10 devices! Full details available here: https://www.isc.upenn.edu/how-to/sophos-home
The Weitzman IT Services team has created an onboarding process for you that we call Designify. This Canvas Course covers topics that will help you prepare your personal computer for the academic year, including a review of accounts, resources, security, and applicable software access. You will be enrolled in this Canvas Course and can access it with an active PennKey. Please go here for more details. If you have difficulty accessing this course, please email ithelp@design.upenn.edu and we will make sure you are granted access.
Meyerson 321 and 324 computer labs are available to graduate students 24x7. Authentication is with PennKey credentials. These computers labs are primarily used for teaching but are available as an added resource for students to use. The schedule of use is posted outside the rooms and available online. We ask that you be respectful of this space and leave the area tidy as this is a public space available to all students. Be sure to log off any device when finished using.
All information regarding access, available devices, media types and costs can be found on this webpage: https://www.design.upenn.edu/it/printing-scanning
The University offers LinkedIn Learning to all Weitzman students free of charge. Tutorials range from introductory to advanced level on a range of topics, skills, and software. This is a valuable resource you will have access to while you are actively enrolled at Penn. Take advantage!
Please view our website for all IT resources and information: https://www.design.upenn.edu/it
Have any questions?
The best way to reach us is to email ithelp@design.upenn.edu. This email is monitored by our entire staff. We are here to support you during your time at Weitzman. If you have any additional questions or concerns, please do not hesitate to ask!
Looking forward to seeing you soon!
Weitzman Information Technology Services
