Remote Teaching, Learning, and Working Tools
Weitzman IT Services has prepped a guide for teaching and joining classes, as well as hosting meetings remotely for Faculty, Staff, and Students in response to Coronavirus and the Penn community working and learning remotely. We strongly recommend contacting our IT staff (via ithelp@design.upenn.edu) to check that you are prepared for working remotely from home, and that you are able to access key University services and content we prepare users for remote work via our Remote-ify process.
Remote Teaching Tools
The University of Pennsylvania offers various tools for faculty and lecturers to host remote classes, lesson recordings, and to collaborate remotely, depending on your needs and workflow.
- Penn Canvas is where online learning at Penn happens. It’s a place for instructors to post readings, host class discussions, collect assignments, manage grades, and extend learning beyond the physical classroom. Read more here.
- BlueJeans (BlueJeans service will be discontinued at Weitzman beginning July 1, 2022. For more detailed information, please see the following announcement: Upcoming Change in BlueJeans Service.) - BlueJeans is a powerful videoconferencing suite that can be used for one-on-one chats, screen sharing, file sharing, and large group meetings of up to 200 people. Read more here.
- Microsoft Teams - Microsoft Teams offers many impressive and valuable video conferencing features. Up to 250 users can host 1080p, which includes the ability to share screens and record calls. Users can also meet or collaborate on-the-go using Microsoft Teams apps for smartphones and tablets. Read more here.
- Zoom - Zoom is a video conferencing platform that allows users to perform synchronous (real-time) functions including host online meetings, participate in group messaging, and share video and audio content. The software is cloud-based and works on desktop, laptop and mobile operating systems including Windows, Mac, iOS, Android, and others. Read more here.
- Miro - Miro is a digital “whiteboard”, essentially a blank canvas for sketching ideas and for collaboration. It also has a number of templates for various charts, maps, and other visuals. They have a webapp as well as desktop and mobile apps for use. Read more here.
- Panopto - For faculty, students and staff who are interested in creating and managing video content, Panopto is a video creation and storage platform that integrates into Canvas. Panopto enables users to organize existing videos, record materials, perform inside-video searches, take quizzes, administer quizzes, and more. Read more here.
- Perusall - Perusall is an e-reader platform that allows students and faculty to annotate the assigned readings and engage the reading material in a style akin to social media posting. Students can write full comments, “like” comments, use hashtags, link URLs to their comments and even use emoticons.
- Piazza - Piazza is an anonymous online platform that facilitates interaction among students and instructors in an efficient and intuitive manner. It was started as a way to help students who were stuck on homework problems get unstuck with the help of their classmates, TAs and professors.
Communications Tools
The University of Pennsylvania offers a number of tools for users to host remote meetings and to collaborate remotely, depending on your needs and workflow.
- BlueJeans - BlueJeans is a powerful videoconferencing suite that can be used for one-on-one chats, screen sharing, file sharing, and large group meetings of up to 200 people. Read more here.
- Microsoft Teams - Microsoft Teams offers many impressive and valuable video conferencing features. Up to 250 users can host 1080p, which includes the ability to share screens and record calls. Users can also meet or collaborate on-the-go using Microsoft Teams apps for smartphones and tablets. Read more here.
- Zoom - Zoom is a video conferencing platform that allows users to perform synchronous (real-time) functions including host online meetings, participate in group messaging, and share video and audio content. The software is cloud-based and works on desktop, laptop and mobile operating systems including Windows, Mac, iOS, Android, and others. Read more here.
- Email - PennO365 is the University’s cloud-based email and calendaring service. Weitzman IT Services highly recommends using the Outlook client to access your Penn email for Windows, Mac OS, and your mobile devices. Read more on access and features integrated into PennO365 here.
- Office 365 - PennO365 will allow you to use Microsoft’s productivity suite online or install applications on your local computer. Skype for Business and Teams have built in audio/video conferencing components including screen sharing. Teams is particularly powerful as a collaboration tool. Read more here.
- Telephone - PennFlex is the University's enterprise telephony service that supports business operations for the campus including phone forwarding and voicemail. Read more on configuring your PennFlex app and/or phone here.
BlueJeans vs. Teams vs. Zoom Meetings
BlueJeans | Teams | Zoom | |
---|---|---|---|
Breakout rooms | ✓ | ✓ | ✓ |
Closed captioning | ✓ | ✓ | ✓ |
Whiteboard* | ✓* | ✓* | ✓* |
Max meeting attendees | 200 | 250 | 300 |
Live event capabilities | BlueJeans Events (available for free; contact us at ithelp@design.upenn.edu to enable this feature) | Teams Live Event | Zoom Webinar (available through paid add-on license; need a budget code to purchase) |
*Whiteboard functionality is more robust in Miro, which you can read more about on our Miro webpage.
Testing Your Connection
Internet Speed Testing
Having reliable internet is critical in our increasingly digital age. While wireless internet speeds have improved dramatically, the surefire way to secure top speeds and avoid spotty connections is to go with a direct, ethernet or LAN connection to your home network. Once connected, here are some ways to test the speed of your internet connection:
NOTE: To ensure you're getting a good connection, you'll want internet speeds of at least 100-200 MB/s for download and 5-20 MB/s for upload. Most internet providers or local WiFi networks hit these speeds, however if not operating from a private network, you will always be at the whim of local network traffic. This is also the case with greater network traffic or outages (think a portion of a town or city all using internet during peak times, etc).
NOTE 2: Forcing all participants to mute their microphone or webcam not only helps avoid confusion during a remote call or class, it helps drastically reduce internet bandwidth usage. This makes it easier for users with slower or spottier connections to keep up.
BlueJeans Testing
- Make sure video icon is unmuted.
- Go to bluejeans.com/111
- Talk and Jean the Parrot will repeat what you said, in Jean's parrot voice, to confirm your mic and speakers are meeting-ready.
Security Tools
Symantec is the University's supported antivirus product for Windows and Mac OS operating systems. The software is licensed through Penn and is available free of charge to all members of the Penn community. Read more on getting Symantec downloaded and installed here.
VPN Tools
The University and the Weitzman School offer two VPN options for accessing both University and Weitzman School resources when working remotely. Read more about getting access to and setting up both VPN clients here.
- University of Pennsylvania VPN (NEW service!). Read more here.
- Weitzman School of Design VPN (FortiClient)
Additional Tools
- Penn+Box is a cloud-based collaboration service for securely managing and sharing files and folders.
- Secure Share is a web-based application for secure file exchange available to Penn faculty, staff, and students.
- Microsoft OneDrive is a cloud-based collaboration service for securely managing and sharing files and folders.
Copyright Info
- Students: To facilitate access for all class members, these sessions, including your participation, are being recorded and the recordings will be made available to the class, for the duration of the semester. These recordings are made available solely for your personal, educational use and may not be shared, copied or redistributed without the permission of Penn and the instructor. Note also that you are NOT allowed to record class sessions yourselves.
- Faculty: Students are reminded that recordings you have made may not be shared, copied or redistributed without the permission of Penn and the instructor. Additionally, students are reminded that they may not make their own recording of class sessions. Be aware, though, that unauthorized sharing of electronic communication can never be completely prevented.