Need Help? Contact Weitzman IT Services!
All support requests must be submitted via email to ithelp@design.upenn.edu or via a Help Ticket.
IT Staff monitor these requests from 8am - 6pm, Monday through Friday.
Visit our COVID-19 Policies & Procedures and information on equipment checkout, computer labs, AV support, and printing & plotting.
- COVID-19 IT Policies and Procedures for Fall 2020
- Remote Teaching and Communication Tools Guide
- Remote Student Support and Access Guide
- Remote Software Availability Guide
- Important Info on Zoom Licenses for All Penn Students, Staff, and Faculty
Tools and Quick Links
- Working remotely? Follow our "Remote-ify" Checklist
- Remote Teaching and Communication Tools
- Design Account Password Reset
- Video Conferencing and Recording Options
- PennO365 Email Password Reset
- Two-Step Authentication Info and Set-up
- LastPass Password Manager
- Render Rocket - Additional render option to keyshot and V-RAY
- Penn Student Tech Center
- Penn Email Web Portal
- FortiClient Remote Access
- Catalog of Services
- Support Guidelines