Need Help? Contact Weitzman IT Services!
All support requests must be submitted via email to firstname.lastname@example.org or via a Help Ticket.
IT Staff monitor these requests from 8am - 6pm, Monday through Friday.
Visit our COVID-19 Policies & Procedures and information on equipment checkout, computer labs, AV support, and printing & plotting.
- COVID-19 IT Policies and Procedures for Fall 2020
- Remote Teaching and Communication Tools Guide
- Remote Student Support and Access Guide
- Remote Software Availability Guide
- Important Info on Zoom Licenses for All Penn Students, Staff, and Faculty
New Student Orientation Info
Incoming students have several accounts to set up and their own personal computers to set up. We offer a "DESIGNIFY" set up tutorial, as well as lots of information on related software and services:
Tools and Quick Links
- Working remotely? Follow our "Remote-ify" Checklist
- Remote Teaching and Communication Tools
- Design Account Password Reset
- Video Conferencing and Recording Options
- PennO365 Email Password Reset
- Two-Step Authentication Info and Set-up
- LastPass Password Manager
- Render Rocket - Additional render option to keyshot and V-RAY
- Penn Student Tech Center
- Penn Email Web Portal
- FortiClient Remote Access
- Catalog of Services
- Support Guidelines